Cognosante Jobs

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Do you want to make a difference?

Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference?

Come Join Our Team

Cognosante is recruiting three (3) Human Factors Engineers – Senior to support upcoming work with the Veterans Health Administration’s (VHA) electronic health record modernization (EHRM) initiative, which includes sustainment of the legacy VistA system and implementation of Oracle Cerner. Under this role, candidates will lead studies approximately 15 weeks in length to improve EHR technology, clinical and administrative workflows, and training practices that enable EHR adoption and effective usage by healthcare and administrative staff across a wide range of roles within the VHA. Competitive candidates must have a deep understanding of research and industry trends and apply this state-of-the-art knowledge in findings and methods to devise strategies, evaluations, and designs to assess products and processes. Positions are contingent upon contract award and can be part-time (minimum 60%) to full-time.

What is the position?

• Develop study proposals, methods, and project plans.

• Lead study planning and execution for 4-6 studies per year

• Develop reports and briefings for VHA leaders summarizing results and recommendations

• Interface with product and process owners to develop action plans for improvements

• Apply SAFe/Agile/Lean methods to improve efficiency and effectiveness of products and processes

• Travel up to 25% to support on-site observations related to EHRM go-live events

• Coordinate site visits to VHA medical facilities to conduct evaluations

• Meet regularly with EHRM governance bodies to identify priorities and challenges

• Design business processes and workflows to maximize efficiency and effectiveness

What qualifications do I need?

• Master’s degree in a healthcare, IT, or engineering field

• Minimum of 10 years of relevant experience supporting healthcare-related projects

• Minimum 5 years experience working with health IT applications (e.g., EHR, telehealth, healthcare business systems)

• Demonstrated expert-level knowledge of human factors engineering study methods

• Previous experience in guiding redesigns to minimize negative impacts of technology implementation

• Previous experience applying SAFe, Agile, and/or Lean methodologies

• Demonstrated knowledge of rules and regulations for handling of PHI, PII, and CUI

• Excellent communications skills and experience briefing healthcare leaders

What additional characteristics will help me thrive?

• Current or recent VHA work experience and active PIV card

• Previous experience with Oracle Cerner products preferred

• SAFe, Agile, and/or Lean certification desired

• CPHIMS certification

• Experience with business process modeling frameworks (e.g., BPMN+)

What We Offer  

Our mission is to provide comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents that: 

• Ensure optimal health and productivity of our employees  

• Support employee retention and attraction 

• Provide work/life balance to ensure our employees succeed inside and outside of the office 

Compensation

$133,913.69 - $214,261.91

The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees. It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.

Cognosante will not provide sponsorship for employment-based immigration benefits for this position.

What We Promise  

Cognosante employees are inspired by our bold mission to improve lives. To achieve this mission, we put our people first. No matter where they're located around the nation, our innovative workplaces enable individuals to apply their skills and experience to work toward a greater good.

We foster a winning culture of solution creators built on innovation, collaboration, flexibility, and work-life balance. And we invest in the next generation of diverse talent to foster an inclusive, progressive, adaptable workplace that prioritizes advancement for all. As an affirmative action employer, we are committed to equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.  

Your safety during your job search is important. Recruiting communications will always be sent through one of the following corporate domain emails (@cognosante.com or @accurate.com).

We will never send communications through any other domain, including @cognosantecareers.com, @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at jobs@cognosante.com

At Cognosante, we innovate with purpose. Each day, we create meaningful change by delivering mission-driven solutions for healthcare, civilian, and defense government agencies. When you work at Cognosante, you’ll apply your talents and grow your career with an organization that believes in the missions of our customers – and the right every employee has to an inclusive, flexible, and collaborative workplace. Work with us, and you’ll be challenged and supported—and have the platform to elevate your career to wherever your professional aspirations lead.​

Get to know Cognosante employees

• We’re driven by our customers’ missions, and measure success by how we improve lives.

• We believe innovative solutions start with an innovative culture.

• We believe customer understanding is the key to creating innovative solutions.

• We know we are stronger together, and we value the diversity of our people.

• We believe growth should be a core job benefit.

Like many other companies, Cognosante has been targeted by scammers making fraudulent job offers to potential candidates. As shared on our company website (https://cognosante.com/careers/) , communications from Cognosante recruiting are only sent with an official corporate domain email (e.g., @cognosante.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com)). We will never request payment from an applicant, nor will we send payment to an applicant, prior to that individual’s start date.

We want to recommend a couple of ways that you can report this incident and take action against these scams:

-The FBI: File a Complaint (https://www.ic3.gov/Home/FileComplaint)

-The FTC: Report Fraud (https://reportfraud.ftc.gov/#/)

Also, if you're not sure where to report the scam, you can find some guidance here: Where to report scams | USAGov (https://www.usa.gov/where-report-scams) .